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Our Terms, Your Account Rights

Everything that governs your use of 777i — from account conditions to payment rules covering JazzCash, Easypaisa, and Raast — is set out here in plain English. Access and eligibility depend on local law and the region where you open your account.

Account TermsPrivacy PolicyPayment ConditionsEligibility by RegionContact Rights
777i Our Terms, Your Account Rights
LEGAL CONTACT PATHS

Reach Us on Policy Matters

If you have a question about your rights under these terms, want to request a data correction, or need to flag a dispute related to a JazzCash or Easypaisa transaction, our support team handles legal queries through the channels below. Have your account ID and transaction reference ready when you get in touch.

Live Chat Raise a legal or account query directly from the site. Quote your account ID so the team can pull your record and respond without back-and-forth.
Email Support For written policy requests — data access, account closure, dispute logs — email is the right path. You will receive a written response you can keep for your records.
In-Account Help Log in, head to the Help section, and submit a policy ticket. It routes directly to the team that handles terms queries, separate from general wallet support.
HOW WE HANDLE THIS

Data, Cookies, Security and Retention

We handle your account data with a clear set of practices. What we collect, how long we keep it, and who can request a change — it is all documented here so you are never left guessing.

Data We Collect Account registration details, device type, and transaction records — including wallet references from JazzCash, Easypaisa, and Raast — are stored to operate and verify your account.
Cookies and Session Tracking We use session cookies to keep you logged in across browser and mobile. You can clear cookies at any time; doing so will end your active session and require a fresh login with OTP.
Account Security Every login triggers an OTP step on your registered mobile number. Payment confirmations via Easypaisa or JazzCash require your wallet PIN — that PIN is never shared with or stored by us.
Retention and Deletion Requests We retain transaction records for as long as required by applicable policy. To request a data review or account deletion, contact support in writing with your account ID and the request type.

Common Questions About Our Terms

These are the questions we hear most from people reading through the legal pages. If yours is not here, the in-account Help ticket is the fastest way to get a written answer.

Availability depends on local law where you are located. It is your responsibility to confirm that accessing the platform is permitted under the rules that apply in your region.

We hold your registration details, login history, device data, and payment records — including JazzCash and Easypaisa transaction references. You can request a summary by contacting support in writing.

Log in, go to Help, and raise a written ticket specifying which detail needs correcting and why. For payment-linked details tied to Raast or a bank account, you will also need to supply the updated reference.

Yes. Submit a written deletion request through email support or the in-account Help ticket with your account ID. We process the request in line with our retention policy and confirm once complete.

We note material changes at the top of the affected policy page with a revision date. Continuing to use your account after the change takes effect means you accept the updated conditions.

Contact support via live chat or email and include the wallet transaction reference and the amount. We cross-check against the wallet provider record and respond in writing with our finding.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.